Politique de remboursement

At Posthure, we want you to be fully satisfied with your purchase. If for any reason you are not, you may request a return or refund under the following conditions:

Returns

• You may request a return within 14 days of receiving your order, in accordance with EU consumer protection regulations.

• The product must be unused, in its original packaging, and in the same condition in which it was received.

• To initiate a return, please contact us at contact@posthure.com with your order number and reason for return.

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7–10 business days, and a credit will automatically be applied to your original method of payment.

• Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted unless the product is defective or damaged.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange for the same product, please contact us at contact@posthure.com.

Non-returnable items

For hygiene reasons, certain products (such as items that come in direct contact with the skin) cannot be returned once opened.